Tonight was the big night. I’ve made the move from ADSL 1 with iiNet to ADSL 2+ with TPG. Fingers crossed, I hope they keep up the good work. So basically I’ve churned to TPG for free (on an 18 month contract) and the speed is blindingly quick so far.

Oh yeah, and I’ve gone from 20 gig a month (10 gig peak, 10 gig off peak) to 150 gig (40 gig peak, 110 gig off peak) for $70. So yeah, save $120 bucks a year and get 144 bonus gig of downloads. You don’t have to read between the lines for this one….

With iiNet, the support used to be brilliant 18 months ago. As you can tell by my last post, you’re going to spend a minimum of 20-60 minutes waiting for an operator to answer. I’ve made about 5 phone calls so far to TPG, every one has been answered well within 5 minutes - well within! Admitedly they use Indian call centres, but that’s not necessarily a bad thing. The quality is quite good. And that’s what’s really important to me, the quality not the nationality.

No doubt there will be more news to come, so watch this space. I’d also love to hear what anyone who’s on iiNet or has recently changed from iiNet to another ISP has to say. So please, leave your comments. But if you are having second thougts about second rate service, don’t waste any time. It’s clearly not worth it.